Riley and Sons

Customer Comments

At Riley & Sons, we continually work to refine the quality of our product to benefit our customers and the collision repair industry as a whole. We continually monitor customer comments received via comment cards, telephone calls, and during facility visits. Here are just a few of our customer's comments:

"I had heard great things about the work Riley & Sons did, but my expectations were still exceeded! The work done on our Bonneville was excellent!! And I was always treated with care and respect."
Suzanne Kuhlman

"You could never tell our Windstar had a scratch! I could tell from the driveway you were professional people."
David McMullen

"I appreciate the staff's willingness to go the extra mile for customer satisfaction. My three-year-old car looks brand new again. Thanks!!"
Heather Temple

"I could not have been treated any nicer by everyone."
Helen Williams

"You treated me like I was your most important customer."
Lori L. Turner

"The treatment was outstanding. The work was awesome and I greatly appreciate the experience."
T. Sulynn Ruggles

"We were extremely pleased with your work and the way we were treated."
Susan Durbow

"I am consistently amazed that every time I have used Riley & Sons, the repairs come in on time, done right, and are under estimate! You guys are great!"
Dr. Jeff Mathison

"Car looks great! Service was outstanding in every regard!"
Donald Micheal

"I am very satisfied with your service and appreciate the courteous manner in the way you complete it. Everyone was nice and I am happy I came to you."
Mary Poer

"You all did an excellent job as usual. Thanks!"
Harold Markle

"I have had past experience with your business and have always been pleased with your staff and extremely happy with the finished work you do."
Loretta Lukens

"We were treated as that our vehicle was the only one in the shop. Any questions we have were answered quick and understandably. We will highly recommend Riley & Sons to anyone with body problems."
Richard & Norma Mason

"The service at Riley & Sons went above and beyond my expectations. I am very satisfied with the work and will exclusively use Riley & Sons in the future."
Matt Roberts

"Your employees treated me like a customer should be treated - with politness and professionalism. Many businesses need to take lessons from your emplpoyees. Thanks for a job well done!"
Martin Klipsch

"Good people, good work, and good coffee. NoBody But Riley's says it all! it was my misfortune to have had an accident; but it was my good fortune to have had repairs done by Rileys, Thanks."
Robert Lashbrook

"Your customer service is unlike any other. Thanks for being so friendly & helpful!"
Jamie McConnell

"Over the years, you have been my family's only Body Repair Shop - And still are!"
L. Burwell

"Second car you have repaired for for us. Love your work! Very satisfied and I will spread the word abut Riley & Sons. "
C. Thomas

"I was treated so wonderful, even I could not believe it. They went way and above all that I could imagine. I will go back if I need to. "Thanks Again, Friends"
Eva Helm

"You guys are always a pleasure to work with and always do a great repair!"
Brittney Griffith

"I feel very comfortable when I come to Riley & Sons. A professional group of people work for Riley & Sons. I tell everyone how nice you are."
Marjorie Reed

"I have always had my cars repaired at Rileys, everyone is always friendly and they have always done an excellent job"
Lynn Willhite

"Donnie was great from the start to the finish. Job done excellent. The truck looked great. I have already told others Riley & Sons is the only place to go. "
Ricky Graham

"Very professional efficient - probably the only busness that understands he meaning of service."
Robert Persinger

"Your company went out the way to get our car repaired with State Farm. We will always bring our business to you. We could have not asked for better service. Everyone was wonderful!"
Phil Thompson

"I live in Cincinnati but you had a much better price and time frame of completion. Car looks great. Nice & clean....friendly staff...A+!"
Donna Duquaine

"Thank you very much. The repairs were done perfectly. I appreciate how you coordinated the loaner car. I'm very happy with the entire experience.
Nancy Hoggatt

"As always, I felt very welcome and in good hands. I trust your manager, Rick implicity - a rare situation in body shops, escpeially when the customer is a woman."
Gisela Panico

"This was the third repair and as the other two - an excellent job!"
Jack Gray

Riley & Sons Collision & Mechanical Specialists Reviews

"The treatment was outstanding. The work was awesome and I greatly appreciate the experience."

T. Sulynn Ruggles